Confluence (with Atlassian Intelligence)

What is Confluence (with Atlassian Intelligence)?

Confluence is a leading team collaboration and knowledge management platform that helps companies create, organize, and discuss work in one place. With the integration of Atlassian Intelligence, it has evolved into a more powerful tool that leverages artificial intelligence to accelerate content creation, provide intelligent summaries, and enhance search capabilities. It’s designed to solve the problem of information silos and disorganized documentation by making collective knowledge accessible and actionable.

Key Features

• AI-Powered Content Generation: Instantly draft blog posts, project plans, or meeting agendas from a simple prompt. The AI can brainstorm ideas, create tables, and structure documents to get you started faster.
• Content Summarization: Get the gist of long pages, comment threads, or a list of changes since your last visit with a single click. This helps teams quickly catch up on important information without reading everything.
• Intelligent Search: Ask questions in natural language and get direct answers based on the content within your Confluence space. The AI understands intent and context to find the most relevant information.
• Content Transformation: Highlight any text to rewrite it, change its tone (e.g., from informal to professional), fix grammar, or simplify complex language.
• Action Item Detection: Automatically scan pages and comments to identify and list out action items, ensuring tasks don’t get lost in the discussion.

Use Cases

• Centralized Knowledge Base: Build a comprehensive and easy-to-navigate internal wiki where teams can find official documentation, company policies, and best practices.
• Project Collaboration: Create dynamic project plans, track requirements, and document decisions. The AI helps summarize progress and identify key takeaways from team discussions.
• Meeting Notes: Use the AI to generate meeting agendas, capture notes during the meeting, and automatically summarize the key decisions and action items afterward.
• Team Onboarding: New hires can ask the AI questions about company processes, team roles, and project histories to get up to speed quickly.

Getting Started

Getting started with Atlassian Intelligence in Confluence is straightforward for teams on eligible plans.

1. Ensure you are on a Confluence Cloud Premium or Enterprise plan. An administrator must activate Atlassian Intelligence in the organization’s settings.
2. Once enabled, open any Confluence page.
3. To generate new content, type /ai in the editor and give it a prompt. For example:

/ai Create a project launch plan for our new mobile app, including key phases and stakeholders.

1. The AI will generate a structured document based on your request.
2. To summarize or transform existing text, simply highlight it and click the AI icon that appears. You can then choose an option like “Summarize,” “Improve writing,” or “Change tone.”

Pricing

Atlassian Intelligence is not sold as a standalone product. It is included as part of the Confluence Cloud Premium and Confluence Cloud Enterprise subscription plans. Teams already on these plans get access to the AI features at no additional cost. For others, it requires upgrading from the Free or Standard tiers.